Tours of Derry

Terms and Conditions

Welcome to the Tours of Derry website (“we”, “our”, “us”, “Website”, “our site”). This page lays out our terms and conditions under which you use our Website. Please read through these carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you.

In order to purchase goods online, you must hold a valid debit or credit card. You should confirm that the information you supply to our website is accurate and complete and relates specifically to you, the customer. If any of your personal details change, you should advise us of the changes by email:

You must agree not to use or copy anyone else’s identity, or a name which you are not authorised to use. By using our site, you will agree to be bound by the terms.

We may change the terms and conditions from time to Atime, at our discretion. Using the website after changes have been made will mean that you have agreed to accept the new changes.

Placing an order

By placing your order you have agreed to pay the price as stated, you will then receive a confirmation email from us stating your order has been received and confirmed. This email is your ticket. Please print it off and bring it along on the day or admission may be refused.

We may not accept your order if:

  • The item ordered is out of stock or fully booked.
  • We are unable to obtain authorisation for your payment.
  • We find a product or pricing error.
  • We reserve the right to reject any offer of purchase by you at any time, at our sole discretion.

If you have any questions please contact us at any time on +44 7812084903 or Email:


All credit/debit card payments are subject to validation and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will either cancel your order or seek payment by an alternative method.
If this should result in a delay in dispatching your tickets, we cannot be held responsible.

Payment methods include: Visa, MasterCard, Laser. We do not hold your debit/credit card details on the website or our customer database.
Payment processing is carried out by our own payment metods for peace of mind and security. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.


All tickets are delivered via Email. Please print this email as it contains official tracking numbers used on the day. Failure to produce this on the day may result in entry being refused

Returns, Refunds and Cancelations

All ticket sales are final. All ticket sales are however fully transferable to another name at no cost. A full refund may be obtained at the sole discretion of the company and on a case by case basis. If a refund is to be considered, it must be at least 24 hours in advance

Passing of Property and Risk

We grant you a limited licence to access and make personal use of the Website. Please note that you may not copy any portion of the website without prior written consent which may be withheld in our absolute discretion.

You are granted a limited revocable and non-exclusive right to create a link to the Website for personal, non-commercial use only. We may at our discretion request that you remove any link to the website, and upon receiving such request you shall immediately remove such a link.

Any unauthorised use by you of the Website terminates the limited licence set forth in this section without prejudice to any other remedy we may have provided by the law.

Links to Third Parties

We are not responsible for the content of any offsite websites linked to or from our Website. Links appearing on our website are for convenience and not an endorsement by us. We are not responsible for any website links to or from our Website, and offer no warranties for the content, products or services offered by these linked websites.

Trade Marks & Copyright

All pages of our website and the contents remain our property, our associates, licensors and business partners, which are protected by international and UK copyright laws. No part of the website may be copied, duplicated, sold or changed in full or in part without prior written consent.

Governing Laws

Any purchase or refund made on this website will be subject to UK Law and you shall agree to the exclusive jurisdiction of the UK courts.

We comply and adhere with Section 75 of the Northern Ireland Act (1998) aims to change the practices of government and public authorities so that equality of opportunity and good relations are central to policy making and service delivery”.