Privacy Policy
Last updated: 30th March 2026
Welcome to ToursofDerry.com (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a booking.
1. Information We Collect
We may collect and process the following types of data:
Personal Data
- Name
- Email address
- Phone number
- Billing details (if applicable)
- Any information you submit via contact or booking forms
Booking Information
When you make a booking, we may collect:
- Tour selection and preferences
- Number of participants
- Dates and times
- Special requests or accessibility needs
Usage Data
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Referring URLs
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate about your booking (confirmations, updates, reminders)
- Respond to inquiries
- Provide and improve our services
- Monitor website performance
- Ensure security and prevent fraud
- Comply with legal obligations
3. Payments
If you make a booking that requires payment, your payment details may be processed by a third-party payment provider (such as Stripe or PayPal).
- We do not store full payment card details on our servers
- Payment providers process your data securely in accordance with their own privacy policies
4. Cookies
Our website uses cookies to improve your experience.
What are cookies?
Cookies are small text files stored on your device that help us analyze web traffic and personalize content.
Types of cookies we use:
- Essential cookies – required for bookings and site functionality
- Analytics cookies – help us understand how visitors use the site
- Functional cookies – remember your preferences
You can control cookies through your browser settings.
5. Google Analytics
We use Google Analytics to understand how visitors interact with our website.
This may include:
- Pages visited
- Time spent on pages
- Device and browser information
- Approximate location
This data is anonymised where possible and used for statistical purposes only.
You can opt out here:
https://tools.google.com/dlpage/gaoptout
6. Google Search Console
We use Google Search Console to monitor website performance in search results.
This helps us understand:
- Search visibility
- Technical issues
- Indexing performance
No personally identifiable data is collected through this service.
7. WordPress & Plugins
Our website is built on WordPress and uses plugins that may process limited data, including:
- Booking system plugins (store booking details)
- Contact form plugins
- Security plugins (may log IP addresses)
- Caching and performance tools
- SEO tools
These tools only process data necessary for their function.
8. Data Sharing
We do not sell or rent your personal data.
We may share your data with:
- Payment providers (for processing transactions)
- Booking or scheduling systems
- Website hosting providers
- Legal authorities where required
9. Data Retention
We retain data only as long as necessary:
- Booking records: up to 6 years (for legal/accounting purposes)
- Contact form submissions: up to 12 months
- Analytics data: according to Google’s retention settings
10. Your Rights (GDPR)
If you are in the UK or EU, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise your rights, contact:
[Insert Contact Email]
11. Data Security
We take appropriate measures to protect your data, including:
- SSL encryption
- Secure hosting
- Regular software updates
However, no online system is completely secure.
12. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised date.
14. Contact Us
If you have any questions, please contact:
ToursofDerry.com
Email: info@toursofderry.com
Optional Cookie Notice
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